1. Information We Collect
Synaptic Media ("we," "our," or "the Studio") collects information necessary to architect web applications, manage algorithmic paid media campaigns, and deliver strategic consulting services. This includes:
- Direct Client Coordinates: Full names, executive work email addresses, corporate phone numbers, and enterprise billing addresses submitted via our New Delhi HQ inquiry desk.
- Technical Architecture & Repository Access: With explicit client consent, we process temporary access tokens for Google Analytics 4 (GA4), Google Ads, Meta Business Manager, cloud hosting environments, and CRM pipelines.
- Website Telemetry: Anonymized server logs, browser type, device resolution, and referral paths to optimize user experience and platform security.
2. How We Process Data
We do not sell, rent, or broker client data to third parties. Information collected is processed exclusively for:
- Executing contractual service milestones in Custom Web Development, Performance Marketing, SEO/GEO, and Branding.
- Engineering server-side attribution pipelines that report accurate Customer Acquisition Costs (CAC) and Return on Ad Spend (ROAS).
- Maintaining secure communication channels between our New Delhi DLF Prime Tower headquarters and client leadership teams worldwide.
3. Server-Side CAPI & Advertising Attribution
In our performance marketing practice, we configure first-party Server-Side Conversions API (CAPI) and GA4 BigQuery data warehouses. These systems transmit conversion signals directly from authenticated server endpoints rather than third-party browser cookies, complying with modern browser privacy controls and international data protection standards.
4. Client NDA & Proprietary Assets
All source code, strategic brand books, SEO keyword audits, and paid media bidding models created by Synaptic Media remain subject to mutual Non-Disclosure Agreements (NDAs). Upon completion of deliverables and settlement of accounts, intellectual property ownership is transferred to the client as outlined in our Terms & Conditions.
5. Contact Our Data Protection Officer
For questions regarding data governance, subject access requests, or privacy compliance, contact our New Delhi headquarters:
Synaptic Media — Data Protection Office
DPT 808B, F-79 & 80, 8th Floor, DLF Prime Tower, Okhla Industrial Area, Phase 1, New Delhi, South Delhi, Delhi – 110020, India.
Direct Line: +91 91099 21729
Email: hi@synapticmedia.in